Account use
Users must provide accurate account information, protect account access and use their own lawful funds.
Legal
Terms of Service.
These terms describe the operational rules for using ExchangeWales accounts and exchange requests.
Fixed quote and payment
The quote is fixed for the request payment window. Users must send the exact asset, amount and network shown in the request.
Status and confirmation
Marking a request as paid does not prove receipt. Payment and blockchain confirmations must be validated.
Limits and verification
Per-request, daily, monthly, cumulative and verification controls can apply.
Wrong network and irreversible transfers
Blockchain transfers are normally irreversible. Incorrect network or address details can result in loss or recovery review.
Support and records
Request, support and security records may be kept for operational, security, dispute and compliance purposes.